Accessibility Statement

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA published by the W3C. Our internal accessibility checklist covers all Level A and Level AA success criteria across perceivable, operable, understandable, and robust content.

• Automated audits with axe-core and Lighthouse on every production deploy.
• Manual keyboard-only navigation on all templates each quarter.
• Screen-reader spot checks with VoiceOver (macOS/iOS) and NVDA (Windows).
• Color-contrast verification of every text and interactive element against WCAG AA thresholds.

• Semantic HTML with landmark regions and heading hierarchy.
• Skip-to-content link on every page.
• Visible focus outlines that meet 3:1 contrast.
• Descriptive alt text on all meaningful images.
• Prefers-reduced-motion respected for animations.
• Responsive layouts down to 320px viewport width.

A small number of legacy comparison tables were originally built without a screen-reader-friendly caption. We are rewriting them and expect them to be fully compliant by December 2026. If you encounter a specific issue, please report it using the email below and we will prioritise it.

If any part of lifelinefreeiphone.com is difficult to use with your assistive technology, please email contact@lifelinefreeiphone.com. Include the URL, your browser or screen reader, and a short description of what happened.

We acknowledge every report within two business days and aim to fix Level A and AA issues within 30 days.

On request we can provide any article as plain-text email or as a large-print PDF at no charge. Email the address above and tell us which guide you need and the format that works for you.